Definition of Case Management

Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.

Philosophy of Case Management

The underlying premise of case management is based in the fact that when an individual reaches the optimum level of wellness and functional capability, everyone benefits: the individuals being served, their support systems, the health care delivery systems and the various reimbursement sources.

CMSA’s Strategic Mission

The Case Management Society of America is the leading membership association providing professional collaboration across the health care continuum to advocate for patients’ wellbeing and improved health outcomes through:

• Fostering Case Management growth and development
• Impacting health care policy and
• Providing evidence-based tools and resources

Our services can give you that help. When members have a serious illness, we can work with them, their family, and their doctor to coordinate a plan to meet their needs.